Velasonali Terms and Conditions

Effective Date: February 25, 2025

Welcome to Velasonali! By using our website and services, you agree to comply with the following Terms and Conditions. These terms govern your use of our products and services, and we encourage you to read them thoroughly.

1. Acceptance of Terms
By visiting and using www.velasonali.com, you agree to abide by these Terms and Conditions. If you do not agree with any part of these terms, you should not use our website or services.

2. Product Availability and Information
We make every effort to ensure the accuracy of product details, including images, descriptions, and pricing. However, we do not guarantee that all information is free from errors. Product availability is subject to change, and we may discontinue or modify product offerings without notice.

3. Order and Payment

  • Product Availability: All products offered on velasonali.com are subject to availability. We reserve the right to discontinue or change the availability of any products without notice.
  • Pricing: Prices for products are listed in US dollars and may change without notice. We strive to ensure that all pricing information on our website is accurate, but errors may occur. In the event of an error in pricing, we reserve the right to cancel or modify your order to reflect the correct price. If we cannot fulfill your order due to pricing discrepancies, we will notify you promptly.

4. Orders and Payment

  • Order Process: By placing an order on our website, you are making an offer to purchase the selected products. Once we receive your order, we will send you an order confirmation. This does not guarantee that your order will be processed or fulfilled, as we reserve the right to cancel any order at our discretion.
  • Payment: We accept various payment methods, including credit cards, debit cards, and other secure payment options as listed on our website. You agree to provide accurate payment information and authorize us to charge your selected payment method for the total amount of your order, including any applicable taxes, shipping fees, and other charges.

5. Shipping and Delivery

  • Shipping Methods: We offer different shipping options based on your location. Shipping costs are calculated during checkout and will be added to the total order amount.
  • Delivery Times: Delivery times may vary depending on your location, shipping method, and product availability. We make every effort to ship orders promptly, but we are not responsible for delays caused by third-party carriers or other external factors.
  • Shipping Issues: If you encounter any issues with your shipment, such as damaged items or non-receipt of the order, please contact us at info@velasonali.com within 30 days of the expected delivery date. We will assist in resolving the issue according to our Refund and Returns Policy.

6. Returns and Refunds

Please refer to our Refund and Returns Policy for detailed information about returning items, obtaining refunds, and handling exchanges. Our policy provides specific instructions and conditions under which returns and refunds are accepted.

7. Intellectual Property

  • Ownership: All content on velasonali.com, including text, graphics, logos, images, videos, and software, is the property of Velasonali or its licensors and is protected by copyright and trademark laws.
  • License: You are granted a limited, non-exclusive, non-transferable license to access and use our website and content for personal, non-commercial purposes. You may not reproduce, distribute, modify, or otherwise exploit any part of the website’s content without our prior written consent.

8. Privacy and Security

  • Privacy: We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your data when using our website or making purchases.
  • Security: We implement industry-standard security measures to protect your personal and payment information during transactions. However, no online transaction is completely secure, and we cannot guarantee the absolute security of your information.

9. Limitation of Liability

To the fullest extent permitted by law, Velasonali is not liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products, including but not limited to lost profits, loss of data, or any other form of loss. Our total liability is limited to the purchase price of the product(s) in question.

10. Indemnification

You agree to indemnify, defend, and hold harmless Velasonali, its affiliates, officers, employees, and agents from any claims, damages, liabilities, and expenses arising out of your use of our website, violation of these Terms and Conditions, or infringement of any rights of another party.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state of Missouri, without regard to its conflict of law principles. Any legal actions or disputes related to these Terms and Conditions must be brought in the state or federal courts located in Missouri.

12. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.

13. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

Velasonali
Address: 4650 Whisper Lake Dr #5, Florissant, Missouri (MO)
Phone: (314) 395-2261
Email: info@velasonali.com
Website: velasonali.com

Thank you for choosing Velasonali. We look forward to providing you with high-quality home decor products and a positive shopping experience!