Velasonali Sales Policy

Effective Date: February 25, 2025

Velasonali strives to provide an exceptional shopping experience for our customers. Our sales policy is designed to ensure your satisfaction when purchasing from us. Please review the details of this policy before proceeding with your purchase.

Order Processing
After placing an order, you will receive an email confirmation. All orders are processed within 1-2 business days. Custom orders may take additional time for processing. Once the order is shipped, you will receive a shipping confirmation along with tracking details.

Pricing & Discounts
Prices for all products are listed in U.S. dollars and include applicable taxes. Pricing is subject to change without prior notice, and promotional discounts or special offers will be applied automatically at checkout. Velasonali reserves the right to cancel or adjust orders in the case of pricing errors.

Accepted Payment Methods
Velasonali accepts a wide variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods. All transactions are processed through a secure payment gateway to ensure your payment details are kept safe.

Shipping & Delivery
Shipping costs are calculated at checkout based on your order size, weight, and delivery location. We offer both standard and expedited shipping options. Delivery times may vary depending on the method of shipping chosen, but we strive to ensure that your order arrives promptly. Any delays beyond our control (such as weather or courier issues) are not the responsibility of Velasonali.

Returns & Cancellations
We accept returns within 30 days of delivery for unused, undamaged products. If you wish to cancel an order, please contact us within 24 hours of placing the order. Once the item has been shipped, cancellation is no longer possible. For more details, please refer to our Returns and Refunds Policy.

Customer Support
Our dedicated customer service team is available to assist you with any questions or concerns regarding your purchase. Please contact us at info@velasonali.com or call (314) 395-2261 for support.

Contact Us
If you have any further inquiries or need assistance, you can contact us at:
Velasonali
4650 Whisper Lake Dr #5, Florissant, Missouri (MO)
Phone: (314) 395-2261
Email: info@velasonali.com
Website: www.velasonali.com